About Us

Omnichan – powered by Genius Level

Our enterprise-grade CDP specialists will get your marketing back on track with seamless integrations for Customer.io, Adobe Experience Manager, and more.

When your CDP becomes a resource drain instead of a game-changer, we’re here to fix it

CDPs promise seamless customer connections, but setting them up and keeping them running smoothly can be a long, frustrating process.

We get it – and we’re here to turn things around so your CDP can finally deliver the results you’ve been waiting for.

Founded by a team of tech experts with over 20 years of experience, we saw a recurring problem—marketing teams were getting stuck, bogged down by the complexities of their CDPs, and struggling to deliver the seamless experiences their customers deserved.

And while vendors might provide the tech, they didn’t always provide the real-world support marketing teams needed to make it work.

We believe it’s wrong that marketing teams should feel held back from delivering the experiences they know their customers deserve.

Our singular focus on omni-channel platforms means we know exactly what it takes to get your marketing back on track and delivering results.

Be everywhere

We’re here to tell you the truth about what it takes to make your CDP deliver results and to provide the tools, frameworks, and expertise to get you there.

See everything

We’re here to help you get all the data you need to create personalised customer experiences and grow revenue from the data you need, stored in the places you can access quickly and easily.

Make it count

We’re here to help you make the impact you set out to achieve.

See the Omnichan difference

We make it simple:

We cut through the CDP complexity and give you solutions that actually solve problems. No fluff—just the answers you need to get your platform working the way it should.

We support your team:

We know the frustration of dealing with CDP vendors who overpromise and underdeliver. That’s why we provide truly independent, vendor-free advice focused on your team’s success.

We’ve been there:

We know the frustration of dealing with CDP vendors who overpromise and underdeliver. That’s why we provide truly independent, vendor-free advice focused on your team’s success.

We drive results:

From optimising customer insights to fine-tuning cross-channel connections, we deliver scalable CDP solutions that grow with your business.

Our Mission

Keeping you moving forward with a powerful CDP

We help organisations overcome their biggest CDP challenges and turn complex systems into seamless customer experiences.

We simplify the platform, involve everyone in the process, and keep team well-being at the forefront of our approach. Our goal is to provide high-value solutions that make a lasting impact—so your team can work smarter, not harder, and deliver real results.